tiba
How Tiba works

How Tiba works.

Two journeys, one platform. Choose the one that fits you.

Tiba app on two phones showing trip and care screensTrip details — Confirmed. Your trip details are saved and ready.Health plan ready — A personalised checklist for your destination.Real nurse support — Chat, call or video with a real nurse, 24/7.
Before travelGet ready
During travelGet support
After travelKeep going
Traveller at the airport with Tiba trip and checklist overlays
One app, the whole trip

Set it up once.
Tiba looks after the rest.

Add your trip and Tiba builds everything around it — a health checklist for your destination, your policy in one place, and a nurse a tap away when you need one.

Two journeys, one platform.

Travellers get care before, during and after the trip. Travel agents offer that same support to every client, straight from their agency dashboard.

Trip added in minutesCare at every stageYour policy in one place
The traveller journey

Before, during, and after your trip.

Traveller packing a suitcase at home while checking her phone
01 · Before travel

Prepare before you go

Everything to sort before you leave, in one place.

  1. 01Add your trip
  2. 02Get your health checklist
  3. 03Review destination health risks
  4. 04Check your insurance
  5. 05Prepare medication and documents
Traveller on a call from a resort lounge while abroad
02 · During travel

Support while you're away

Help while you're away — from a person, and from your policy.

  1. 01Chat with a nurse
  2. 02Get provider guidance
  3. 03Access your emergency profile
  4. 04Use coverage support
  5. 05Record care events
Traveller back home on the sofa reviewing her care timeline
03 · After travel

Care after you return

The trip ends. The support does not.

  1. 01Nurse follow-up
  2. 02Claim support
  3. 03Recovery monitoring
  4. 04Your care timeline
Watch how it works

See Tiba in action.

A two-minute walkthrough of the traveller journey, from adding a trip to getting care abroad.

A traveller holding a phone with a Tiba nurse consultation on screen
  • 0:00Add your trip
  • 0:20Health checklist
  • 0:40Trip guidance
  • 1:00Policy ready
  • 1:20Nurse chat
  • 1:40Get care abroad
  • 2:00Care follow-up
HOW IT WORKS

Six reasons it works for your agency.

Set up in minutes

Add your destination and dates. Tiba builds your checklist, cover summary and plan automatically.

Care at every stage

Before, during and after the trip — the same app, the same team, no hand-offs.

Real nurses, 24/7

Chat, call or video with a qualified nurse in your time zone, wherever you are.

Your policy, explained

Ask what is covered in plain language and keep every policy detail in one place.

Built around your trip

Destination health risks, jet lag plans and reminders shaped by where you are going.

Works with your agent

Booked through a travel agent? Your policy and app access arrive automatically.

Early results from
real Tiba trips

92%

felt more prepared before departure

Travellers who finished their health checklist before flying.

< 2 min

average nurse response time

From opening the chat to talking to a real person.

4.8/5

average app rating

From travellers who used Tiba on their last trip.

Support travels with you.

Keep the Tiba app ready before you depart, so help is always
in your pocket — wherever your journey takes you.

Get it on Google PlayDownload on the App Store

Ready for
what's next?

The Tiba app showing insurance coverage and a nurse chat