I’m travelling
For policy, claims or medical support.
Tiba Support
How can we help
you today?
Find answers, activate your app, or reach a real person—wherever you are.
- Activate my app
- What does my policy cover?
- Start a claim
- Agent support
Need help right now?
Get in touch instantly — our team is available 24/7.
Chat with a nurse
Available 24/7
Call support
+1 (800) 555-0142
Open the Tiba app
Get help on the go
Questions we get a lot.
Search our help articles or browse by topic.
12 articles
Tiba is a travel health support service. It helps you access medical care, talk to a nurse, find trusted providers, and manage your policy — all in one place, wherever you are in the world.
Still need help? Let's get you to the right team.
Choose your role or send us a message and we'll make sure it gets to the right people.
Chat with support
I’m a travel agent
For agency registration and partner support.
Support travels with you.
Keep the Tiba app ready before you depart, so help is always
in your pocket — wherever your journey takes you.
Ready for
what's next?
